Shipping policy
Shipping Policy – Vaikunth Herbals
Thank you for shopping with Vaikunth Herbals. We are committed to delivering your orders safely and efficiently.
Order Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Orders placed on weekends or public holidays will be processed on the next working business day.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout.
We may offer free shipping promotions from time to time on eligible orders.
Domestic Shipping (India)
Estimated delivery time within India is typically:
-
3–7 business days for metro cities
-
5–10 business days for other regions
Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
International Shipping
We may offer international shipping to selected countries.
International delivery timelines generally range between 7–21 business days, depending on destination country, customs clearance, and courier partner.
Customers are responsible for any customs duties, taxes, or import charges applicable in their country.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and courier details.
Please allow up to 24 hours for tracking information to become active.
Delayed or Lost Shipments
While we work with trusted shipping partners, Vaikunth Herbals is not responsible for delays caused by:
-
Courier service disruptions
-
Natural disasters
-
Customs clearance delays
-
Incorrect shipping addresses provided by customers
-
Events beyond our reasonable control
If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
Vaikunth Herbals is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with:
-
Your order number
-
Photos of the damaged package/product
We will review the issue and provide an appropriate resolution.
Contact Information
For any shipping-related questions, please contact us:
VAIKUNTH HERBALS
Email: info@vaikunthherbals.com
Phone: +91 76004 21176
Office No. 240, 2nd Floor,
Aristo, Opp. Sangani Skyz,
Navrachana Road, Bhayli,
Vadodara, Gujarat – 391410, India